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Contact Information

To ensure that your inquiry is attended to appropriately, please contact the correct department. The Humane Society of Central Texas and the City of Waco Animal Shelter are 2 different entities residing on the same campus. The Humane Society of Central Texas only handles adoption, foster, rescue, volunteer, donations, and processing payments. If you have a legal issue or need to reclaim your lost pet, please read the contact list below carefully.

If you need to surrender a stray or owned animal please refer to the following numbers:

City of Waco - Animal Control

Animal Care Officers work 8 a.m. until 5 p.m., Monday through Friday. They are on-call for emergencies after normal business hours. If you have an emergency, please call 911.

More information.

City of Waco - Intake Department

Have you seen your lost pet on our website and want to know how to get them back? Contact the City of Waco Intake Department!

More information.

Spay Street Waco

SpayStreet Waco is a volunteer effort with members of the community in partnership with Animal Control and the Animal Shelter to spread the word about the Spay/Neuter and Microchip law that went into effect January 1, 2014.


More information.

The contact information for the Humane Society of Central Texas can be found at the bottom of this page.

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