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We’re here to help families through hard times

If you’re overwhelmed by challenges that seem supersized, you’re not alone. We offer assistance to help keep you and your pet together, and if your pet needs a new home, we’re here for that too. Explore our resources below.

My pet has behavioral issues

Behavioral issues can seem tough, but they’re solvable! If your pet is having trouble getting along with other animals or if you’re experiencing other issues, we can help. Here are just SOME of our partnered trainers:

Fear Free Happy Homes for Pets provides videos, articles, and toolkits to help address pet behavioral issues, fears, and anxieties. You can also search for additional free or low-cost support services at

i'm struggling to afford my pet

We hear you, and we understand. You are welcome to visit our Adoption Lobby during open hours for basic pet supplies and food. We also work with families who need help with veterinary bills or emergency boarding. For more information, visit our H.A.S.S. page.

You can search for additional free or low-cost support services at

home-to-home rehoming support

If you’ve made the difficult decision to rehome your pet, we offer support to ease the transition and honor the one-of-a-kind bond between you both. You love your pet, you know your pet, and no one is better suited to find their next family. We can do it together—here’s how:

  • With home-to-home adoption, your pet can go directly from your home to their new home, skipping the stress of a shelter and getting right to settling in with their new family.   

  • You’ll have the peace of mind of knowing—and choosing—who will be caring for your pet,  and the option of staying in touch with them if you want.

  • You won’t only be helping your pet; you’ll also be reserving shelter space for sick, injured, or abandoned animals who truly have no other options, and help make sure they can find homes too!

Follow these steps to rehome your pet:

  • Give yourself grace: you’re doing your best for your pet, and you’re holding space for other animals in our community who need help.

  • Reach out to your network: talk with your friends and neighbors. Introduce your pet to the world: Post your pet’s photo and bio to social media rehoming groups and ask friends to share the posts. Check out Lifeline Animal Project’s tips for creating your pet’s profile.

  • Post your pet’s photo and bio to self-rehoming platforms like and, where owners who need to find new homes for their pets can match up with potential adopters who are looking for pets.

If you are in crisis and in need of immediate assistance, call 254-750-7091, & the City of Waco Intake Dept will help start preparations to ensure your pet can be welcomed into the shelter or a foster home.

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